Makeupnet is a business focused on sourcing the latest 'indie' brands from around the world that are always CRUELTY FREE (many of which are also vegan)!
In store you will find majority of the brands we sell online
We also offer Makeup Artistry Services instore -
please come in for a consultation and book in as this is by appointment.
CURRENT STORE OPENING HOURS
1 PUCKLE STREET, MOONEE PONDS VICTORIA 3039
Monday 10 am - 5.30 pm
Tuesday 10 am - 5.30 pm
Wednesday 10 am - 5.30 pm
Thursday 10 am - 6 pm
Friday 10 am - 6 pm
Saturday 10 am - 5.30 pm
Public Holidays: We are closed all major public holidays
(unless otherwise stated on social media)
Can I exchange my product after I have purchased it?
Makeupnet does not accept returns based on change of mind purchases
(this includes wrong colour selection), so please keep this in mind.
Our staff can also assist with colour suggestions and colour matching!
What if I believe my product is faulty?
If you believe you have a faulty item which was purchased instore,
you'll need to take the product back to the store along with your original
receipt of purchase (we cannot accept bank statement as proof of purchase).
The staff will inspect the product and if it is deemed faulty upon inspection
then a refund will be given. Returns and exchanges from instore purchases
must be done instore.
Can the staff instore help with any website enquires and orders?
Unfortunately the instore team does not have any access to online
orders and website queries, so all online website questions would have
Can products be placed on hold?
Due to such demand on the brands we carry we are unable to place items on hold, products are sold on a first come, first served basis.
Makeupnet is at all times ordering as much stock as we can from all of our brands,
due to high demand of products there will be times of stock outages out of our control.
We are working closely with our brands on future plans for supply and
at present we are constantly ordering more stock to get as
much as we can to give you all that you need.